Privacy policy

Shark Coast FC – Privacy Statement

1. Introduction

Shark Coast FC (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information.

This Privacy Statement explains how we collect, use, and protect your information when you interact with our website, purchase tickets, or engage with our services.

2. Information We Collect

We may collect the following types of personal information:

a. Personal Information

Name

Email address

Phone number

Billing and payment details

Mailing address (if applicable)

b. Transaction Information

Ticket purchases

Payment history

Event attendance data

c. Technical & Usage Data

IP address

Browser type and device information

Website usage and interaction data (via analytics tools)

3. How We Collect Information

We collect information when you:

Purchase tickets through our platform (powered by vivenu)

Sign up for newsletters or marketing communications

Fill out forms on our website

Interact with our social media or digital content

4. How We Use Your Information

We use your information to:

Process ticket purchases and transactions

Communicate important event updates

Send newsletters, promotions, and club updates

Improve our website, events, and fan experience

Analyze audience engagement and performance

Comply with legal and regulatory requirements

5. Marketing Communications

By providing your contact information, you may receive:

Event announcements

Promotions and special offers

Club news and updates

You may opt out at any time by:

Clicking the “unsubscribe” link in emails

Contacting us directly

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary, including:

Ticketing and payment processors (e.g., vivenu)

Email and marketing platforms (e.g., Mailchimp)

Analytics providers (e.g., Google Analytics)

These providers are required to protect your information and use it only for intended purposes.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Analyze traffic and user behavior

Support marketing and advertising efforts

You can manage or disable cookies through your browser settings.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request corrections or updates

Request deletion of your data

Opt out of marketing communications

To make a request, contact us using the information below.

10. Children’s Privacy

Shark Coast FC is a family-oriented organization.

We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided personal data, please contact us and we will take appropriate action.

11. Third-Party Links

Our website or communications may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

12. Updates to This Policy

We may update this Privacy Statement from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Statement or your data, please contact:

Shark Coast FC

📧 info@sharkcoastfc.com